Many other websites academic or otherwise may use a firewall to control network traffic outside of their network. To gain access, you must request that your local IT support team opens the following on their firewall: You need to ensure that you are using Airport 2.
Please make sure that the you are using the username and password for your College account and that your username is not prefixed with IC e. If your remote machine has a name that is already in use by an on-campus machine, you may be sent this error message: No domain controller could be found.
This may prevent you from being able to login to the College network and see other devices through the Network Neighbourhood. If you can change the name of your remote machine to a unique name, the problem will be resolved.
Please make sure you change the name of your machine to a name that does not already exist on the Windows network. Due to the nature of Windows host naming, there is no list to check. There are no restrictions to how often you may change the name of your machine, so keep trying until it works.
Adding a few extra letters or numbers to the name usually solves the problem. Some firewalls will block VPN connections by default. You will usually have to enable your firewall to allow this traffic in order to use the College VPN.
Please consult your firewall manufacturer's instructions. Due to the wide variety of firewall products now available we cannot offer specific advice on how to set up your firewall to allow the College VPN service.
You may experience some problems e. You may wish to disconnect your web browser from your service provider's web cache while you are using the College VPN. You do not need to specify the College cache because the VPN service will divert to it automatically. Reconnect your service provider's web cache connection when you are finished using the College VPN.
This may be due to heavy network traffic at times of peak demand such as evenings and weekends. You should be able to reconnect straight away. Select Connect to server Enter your Home directory location in the Server Address box.
Enter your College username and password to connect, if you did not login with your College username and password. How long are backups kept? Most restore requests fall within the previous 24 hour window. For that reason more frequent backups are made available in the previous 24 hour window.
Use the instructions below for access on a Mac or personal Windows computer Your H: drive is backed up daily, so if you delete a file or folder you can check. Instructions for connecting to your College H: drive when accessing the network remotely using a Virtual Private Network (VPN) connection.
Days A single backup is available for each of these days and it is taken at midnight. Instructions for recovering deleted H: Mac Click on the Finder icon. Type in the following command in the Terminal defaults write com.
Press the Option alt button on your keyboard while simultaneously clicking on the Finder icon in the dock to relaunch Finder. College provides connections to install special client software for staff who need to access ICIS remotely. Access ICIS remotely. Virtual Desktop Infrastructure or VDI is a service that enables you to access a Windows-based machine from any device, whether it be a tablet or a machine with a different operating system. Home Administration and support services Information and Communication Technologies Self service Connect and communicate Accessing services when off campus Ways to get remote access.
Email account remote access Most web browsers, including Firefox, Google Chrome and Internet Explorer, can be used to access the College email system.
Using Office Enter your College username and password when prompted and click Sign in. To access the Imperial network remotely using RDG you need to do two things: Access ICIS remotely Virtual Desktop Infrastructure or VDI is a service that enables you to access a Windows-based machine from any device, whether it be a tablet or a machine with a different operating system.